Petaluma Vet Client Testimonials - Petaluma Veterinary Hospital
Dr. Smith and everyone at the Vet is so nice, thoughtful, and follow-up is excellent. We were very worried about Leah last Friday and appreciated Dr. Smith calling us on Sat. AM to tell us about the blood work and Leah appears to be healing fast.-Carol B.-6/18/20
Feel confident with the answers to questions about my dog's health.-Susan J.-6/17/20
Been with you for 25 years, even before Dr. Smith joined. She really has knowledge of Doxies. We were seen during the pandemic and they were great.- Chris D.-6/10/20
The staff and the doctors take the time to make my dogs feel comfortable around them. The dogs really like going to the vet now, I really appreciate that and it makes things much easier!
Thank you all so much for the truly excellent care you give to my cat, Medi--Great experience!!!
-Valerie W.- 5/18/20
Very happy with the way they handled the new issues with visits. Seemed to have things under control. Thanks so much for caring for Sarah.- Mary S.-5/10/20
Thank you very much for taking the time to explain things to me. It was also extremely very helpful and nice that we could get in so soon! I look forward to continuing to bring Hank to you.
- Jessika B.-5/8/20
This was our first visit and the people and service were fantastic. I wouldn’t consider going anywhere else in the future.- Nolan L.-5/1/20
I have been taking my dogs to Dr. T for 20+ years and I have always felt that both my pets and myself were well cared for. Staff has become like family. They are always updating their systems to become more efficient.-Bonnie L.-4/25/20
At this very scary time, I am grateful for the care and love Dr. Smith and all others there give Sammy and appreciate the care they give me as his "mom".- Viv B.- 4/20/20
During these difficult times it’s so heartwarming to know that our furry family members can Be safe and still get veterinary care. We appreciate all the safety provisions you have put in place. Thank you!
Jenifer P.- 4/17/20
I have been going here for over 20 years with both of my dogs. The doctors, tech’s and girls at the front desk have all been amazing. - Donna B.- 4/11/20
Always great service, treatment and care for my pet. Very friendly and helpful staff, especially during the shelter in place restrictions with the curbside service.- Gabrielle G.- 4/6/20
Thank you for providing safe, comforting service during the COVID crisis. I appreciate you all being there for me & my pup in this challenging time.- Erin S.- 3/25/20
Very friendly, never have to wait, timely appointments. When needed, they have seen our cats immediately for dire care. Staff treat pets with care and compassion. Reasonable.- Jayne A.- 3/16/20
Consistent service on all the above-mentioned characteristics. Confidence in the medical expertise offered. Obvious love of animals.- Christine D.- 3/11/20
Terry is your greatest asset who handles the day to day pressure of the business well. "Back of the house” personnel are super and would not be able to practice their professional skills without her.
-Lorrin H.- 2/28/20
I am new to the area so was not established with a vet when my dog got ill suddenly and needed immediate care. I called, explained my situation, and PVH made time to see my dog within a few hours. Service, care, and follow up were excellent.- Judi A. - 2/20/20
Dr. spent alot of time with us and answered ALL my questions and concerns- and was very attentive to my pet. Didn't try to sell me on products or services, and was supportive of my searching for a lower cost on a suggested product. Very friendly staff.- Debbie B.-2/12/20
My Lab puppy needed immediate acute care. I ran into Pet Vet Hospital never being there before and they literally helped save my puppy. Dr. Smith and all staff were excellent - I can't thank them enough!
I really liked how friendly and professional everyone was. I really liked Dr. Smith herself- extremely helpful and gave us so much important information that we feel we needed and some that we would not have known to ask for.- Erica L.- 2/3/20
Been with you for over a decade. Always had great care and quick service. The place looks great and the new additions are really nice. I've recommended a ton of people and always get a great response from them too. Keep on keeping on! We love PVH.- Debbie B.-1/20/20
We really enjoyed meeting Dr. Kristinsen. She was lovely with our kitty and is a great addition to PVH! Thank you! - Cherie S.- 1/16/20
I met with Dr Kristensen and had never seen her before. My golden retreiver was having issues with diarrhea. I appreciated her doing a basic exam to reassure me he had no temp or obvious issues & she didn't push xray / lab but gave me next steps & emailed- Leigh G.- 1/10/20
The Vet was knowledgeable and compassionate with my pet- 12/29/19
We are so impressed with your services since making the move early this year. Capone’s surgery and then this most recent visit due to post kennel stress; we’ve been accommodated and our concerns eased. Thank you for everything! Dr. Kristensen = fab!- Kahleen N.- 12/5/19
Dr. Smith is so wonderful with my pets. She treats them as if they are her own. The reception staff is also so warm and welcoming.- Gina H.-12/2/19
Friendly, professional, expert accommodation from start to finish. I love Petaluma Veterinarh Hospital—staff and doctors! Also, the environment sparkles with cleanliness, in addition to being cheerful/cozy!
- Ann G.-11/27/19
This veterinary practice has always felt so Professional, Comfortable and Caring for all our pets. What more can we ask for? Our family has been going to Petaluma Veterinary Hospital for over 20 years!
-Gerald and Linda F.- 11/21/19
Very thoughtful of my dog's comfort. The Dr explained things thoroughly and answered all my questions.- Tamara M.-11/8/19
Wonderful people. Dr Smith is skilled, welcoming, great rapport with my dog. Friend reports surgical skills excellent.- 11/1/19
Staff was very pleasant & caring toward my dog. Both vets explained her condition & how to take care of her. I appreciate everyone for their concern and care of Blondie.- Barbara V.- 10/30/19
Always comfortable, always clear and precise, an actual staff that shows how much they care.
-Trinai E - 10/26/19
We’ve been bringing our dog and cat here for 3 years now. I have always received professional, prompt and caring service. I can recommend Dr. Smith and the team with pleasure. Thanks for caring for our furry family.- 10/17/19
Thank you for all the patience and understanding with Beo's special needs.-Tracey C. -9/23/19
Sadie got everything she needed, plus a lot of love! - Jim C.- 9/8/19
Great front office, techs and of course Dr. Smith is the best- Warren B.- 8/28/19
Dr Smith and her staff are friendly and professional. All my pets have received excellent care from Dr Smith. She is always willing and available to see my pets and/or call to discuss concerns. I have recommended you to several friends- Cheryl N.- 8/22/19
It all starts with Terry at the front desk. She’s the best. The rest of the staff follows suit. It’s always a good experience even when it’s difficult. Thank you all.- Megan D.- 8/11/13
I needed to see a vet asap and PVH got me in within the hour! I know that is not typical, but, the experience I had there is going to make me change from the vet we have been seeing to PVH. The staff were awesome in the office!- Michael C.- 8/5/19
Dr. Smith and her staff are wonderful. Always top notch care in a warm, friendly and professional setting.= April A.- 7/31/19
Always impressed with the excellent Veterinary care My dog receives there. Very knowledgeable, friendly, clean, and very caring. I appreciate the follow-up calls to check up on my dog after his visits.
Dominic K.- 7/25/19
Petaluma Veterinary Hospital has taken very good care of my animals. I have sadly had to bring in dying pets and conversely new kittens and have been treated with professionalism and pleasant attitudes by all the staff. Dr. Smith is great! - Becky G. - 7/17/19
You are always there for my dog Kiwi. I get fast and the best service for my pet. I'm very greatfull. Thank you.- Maragret J. - 7/15/19
We’ve been coming here for many years. The staff, care and follow up are consistently just the best!
Everyone is professional, caring, friendly, thorough, and efficient. You have a busy practice but I never feel rushed or pushed through.-6/29/19
Dr. Smith is incredibly knowledgeable and recommends things that are only necessary. She is communicative and calls you directly with updates and results on your pet. Excellent staff and service overall.- Jamie N.- 6/27/19
Dr Smith and her staff were wonderful. Our concerns were addressed and my little LeRoi appeared better the next day.-6/8/19
We are very grateful that our dogs receive such diligent and caring service which is provided by Dr. Smith. We have been clients of the Petaluma Veterinary Hospital for over 20 years and the level of service has been the absolute best.Dr Smith was excellent with Dude.- Betsy W. -6/5/19
First impressions are important. From the initial phone call through the visit and follow up call, everyone was super friendly and Dr. Smith was right on with the diagnosis she made and our puppy is feeling much better! - Brian D.- 5/14/19
After a horrible experience @ Banfield in Rohnert Park, with my last dog, it was a pleasant visit with Dr. Angie Smith. My puppy was so relaxed, it was a good experience as a first visit for her. Great Staff as well!- Rose N.- 5/9/19
Service was excellent and understanding of my needs without judgement.- Mary S. -5/4/19
The doctors present all options without making me feel judged by my decision. They understand the complexity of owning a pet and caring for him in the best way possible. They are considerate of budget concerns as well which I really appreciate.- Christine P. -4/29/19
We now have 3 dogs and see Dr. Smith. She is so kind and personable and will listen to everything you ask her. She is very gentle and understanding of each of our dogs needs and personalties. The whold staff has been very kind and helpful with all of our needs. Best vet clinic to take our fur babies!
- Kimberly S.- 4/21/19
Kind, considerate and helpful as my aging dog passes through his end of life process.
I’ve been coming here since the 1970’s. It’s a caring and trustworthy place to get good veterinary care.
- Carl P. -4/7/19
Your staff is always friendly and feels like home. Dr. Titchenal is a so calm and tender and considerate to both our beloved cats and us. We feel welcome and he never makes us feel like we have stupid questions or that he is in a hurry. - Ann F - 3/28/19
Everyone is so friendly and
Dr. T is absolutely THE BEST!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!. - Jan S. 2/25/19
You are always so kind to Honey. You know her allergies and don’t give her treats while we visit. We are always seen quickly and Dr. Smith is always very thorough.- Courtney G. - 2/14/19
I trust Dr. Smith and hold her opinions in the highest regards. - Quinn R. - 2/10/18
The questions asked of me; the detailed answers I receive to my questions
I think your team does an excellent Job. They listened to my concerns and were proactive in recommending what my German Shepard needed. Thank you. - Al S. 1/28/19
Patient and understanding with my young dog. They let me stay in the exam room when he was nervous. He always had issues with vets, but even after only one visit here he seemed okay by the end of it (not shaking at all when we were leaving like previous places). - Sara B.- 1/24/19
I’ve been taking my pets to PVH for over 20 years & have always received courteous & compassionate care for my pets. - Nancy C. - 1/20/19
Dr. T is awesome and so welcoming and loving towards the dogs. He alleviates any concerns that they have and makes a positive visit even if they are fearful.- Kelly H. - 1/15/19
Doctors are terrific as well as the assistants and front desk! - Cici P. - 1/9/19
We have taken our pets here since 1992 - Dr. Titchenal, Dr. Czarnecki, Dr. Mohr and for the past 15+ years, Dr. Smith (and Dr. T!). Dr. Smith took excellent care of our yellow lab Sarah who had bone cancer back in 2006.- Carol B. - 1/4/19
Since the day we adopted Stitch, more than ten years ago, Petaluma Veterinary Hospital has been our go-to pet hospital. Drs. Tichenal and Smith, Terry and the rest of
Great staff, very competent, caring
- Edward A.- 12/17/18
Everyone there is the best- I would never go to any other Veterinary office - your concern and passion
I have been a long term user of your services and have recommended you to friends for comprehensive pet care! Cynthia R. - 12/12/18
I have taken my dogs to PVH for 20 years. The staff is always friendly and caring. The doctors have always been easy to talk to about any medical issue. They always follow up to
I was so happy with how much care and compassion were shown for my Kitten. Everyone was so friendly. This is a place where you know that they care about your furbaby and you.
Dr. Smith called after hours with the test results I had been waiting for and helped me make a very difficult decision. She was kind, informative and clear. - Janna R. -11/10/18
I appreciated the thorough exam and explanation given by the Vet and tech. I didn’t feel rushed at all.
Dr. Smith took her time to find the exact location of my dog's injury (soft tissue v. bone) and advised of options and costs before further treatment. In spite of being very busy, they were able to x-ray without
I appreciate the care that is given to my cats and dog and the confidence that I have in the veterinarian. I am grateful for PVH and the staff.
- Todd R. - 10/10/18
Superb practice. Convinced 2 friends to change to PVH, very happy. Staff happy working there. Vets have wonderful bedside manner, wish human
- Stephen W. - 10/4/18
Thank you so much! My two cats are progressing towards healing from the fleas!! I have confidence that I can help Tiger overcome his weight problem. Excellent office! You are so appreciated!
- Pamela D. 10/1/18
The tech and vet were aware of conditions to look out for during
My daughter had to bring our very sick dog
Very nice and caring staff and doctors. - Christine P. - 8/15/18
The staff was extremely efficient and friendly. The Doctor got back to me the next day about test results. - Allison K. - 8/2/18
I am very happy with Petaluma Veterinary Hospital. They are efficient, clean and seem to run a very good practice. My dog was treated very well and I was told up front what the costs would be so I could
We are always able to make an appointment within a reasonable amount of time to fit my schedule. We were promptly seen and diagnosed with an explanation that we could understand. Highly recommended.- 7/3/18
Being our first trip to your hospital, we found all the staff to be very friendly and courteous. Our dog, a rescue
I'm basing my rating over the last 6 months. Dr. Smith went above the call of duty with Sam, our Bichon who had advanced lymphoma. Dr. Smith called me late one night (on her day off) to give me test results and options for Sam for palliative care. - Theresa C. - 6/2/18
My dog was given excellent care and I trusted the staff to help him with his problem. When leaving, a technician carried him to my car. Thank you for your professional help for my dog.
- April C. - 5/24/18
Love Dr. T...he has cared for many of my "kids" (dogs) with professional care and kindness.
- Bonnie L. - 5/21/18
Lucy was treated quickly and compassionately. Fees were completely reasonable for her procedure. I was treated with patience and respect. It can't get any better than that.
- Samantha T. - 5/10/18
So thorough and caring. I'm so glad my fur babies have such a wonderful healthcare team.
- Laurel S.- 4/29/18
The kindness with which both my dog and I were treated was heartwarming. The exam room was spotless.- Leticia V. - 4/6/18
We have always been treated with courtesy and promptness. Dr. Smith is a very caring and understanding Vet. - Sandi M. - 4/2/18
Dr. Smith seeks to diagnose my dog accurately. Before leaping into surgery to remove skin growths, Dr. Smith allowed time to see if they would disappear. She gave me antibiotics and cleansing pads to decrease their size.- Alexis M.-3/4/18
My dogs have been taken care of by Dr. Smith since they were a few weeks old. I trust her with them explicitly. The staff is courteous, helpful and knowledgable and always try to
- Jan T.- 3/3/18
Great front office staff- Terry is a pleasure to talk to. Everyone shows care and concern for your animal. Dr's Smith and Cantrell are very knowledgable and thorough in their exams. Overall a positive experience every time.- Lorrie F. -2/27/18
The staff is always
Everyone is always friendly, and it's obvious that they really
I have been going to Petaluma Veterinary Hospital for over 40 years. I would not take my pets anywhere else. - Sarah M. - 1/20/18
Exceptional staff, Knowledgeable and no suggestions of unnecessary or unrealistic treatments.
- Rebecca S. - 1/12/18
We like Dr. Smith very much. She has been a great vet.- Lou & Janie W. - 1/3/18
I love and respect all who give such beautiful care at PVH. - Viv B. - 12/7/17
You have always been there for us and our dogs, from the gum incident
My animals are my family and I want nothing but the best for them. I know that's exactly what they will receive from Dr. T. and staff. It brings me comfort and peace of mind knowing that they are in excellent care! - Larissa B. - 11/14/17
We brought our
I feel I'm in good hands (literally). Your practice does excellent medicine with
Great customer service, attention to detail, and love for my pet. - Skyler F. - 9/1/17
I like Dr. Smith and her bedside manner. She is very caring. The entire staff is friendly and kind.
- Danielle C. - 8/22/17
The staff is always understanding about my concerns. When there is an issue with my dog, and she is treated, they always follow-up by contacting me the next day. If the treatment doesn't work, other methods are pursued and researched. - Alexis M. - 8/18/17
Very caring, sensitive and attentive staff. Pets can do no wrong in their eyes. Love this place!
- Christine P. - 8/14/17
We have our first puppy and were nervous. There is a lot of information and we didn't count on how much work it would be. Petaluma Veterinary Hospital was such a big help to us. With
I always feel like MY dog is the most important dog in the office, and when she is not well that goes a long way! To have the doctor check my dog and visit with us on the back lawn was especially helpful.
Love the service, promptness and caring staff. They took my dog
- Pamela A. - 7/1/17
Loving and smart and always helpful. I wish my insurance could help more, but that isn't your problem.
- Jacquelyn B. - 6/18/17
Ginger is always given the best care ever when seen, and everyone is so caring and friendly.
- Julie A. - 5/25/17
I just felt at home there, everyone was so kind and thoughtful and I could tell my cat, who had been abused in her childhood, felt safe. She meowed the whole way there and was completely quiet on the way home.- Anonymous - 5/20/17
Fantastic!! Kind and caring to both myself, and more importantly, to my pet. - Joell A - 4/23/17
I love the consistency of kind, knowledgeable people. Terry is the perfect front person. I feel like I'm visiting a friend. Thank you PVH.- Megan D - 3/20/17
The experience was exactly what I expected and appreciate
From the very beginning of us using
- Debbie B - 3/6/17
The care is excellent, the staff is terrific, and the fees are very reasonable- Sandy R - 3/4/17
Love Dr. Smith for all she does for my family and the community- Gioia G - 2/17/17
The staff has always been respectful of our boys, Wyatt and Ruby, and have been thoughtful of the decisions we had to make about cost vs. the effective benefits.- David H - 1/12/17
They know my dog's
Very professional and made our visit stress free. - George and Nina L - 12/12/16
I rated you 5 stars because that's how Ginger and I are always treated. And if Ginger could talk she would agree.
Julie A - 11/19/16
I felt very welcomed by all of the staff. Dr. Smith appeared very knowledgable and gave
The staff at Petaluma Veterinary Hospital has been amazing. They explain everything and take the time to do thorough exams. I appreciate the balance of sensitivity and professionalism that I experience
This was my first visit and not a routine checkup. They were very concerned about my cat and treated him/me with the utmost professionalism and courteousness. They explained the best course of action, but allowed for my input as well.- Shannon B - 10/10/16
I love the doctors and the office staff; they are truly concerned about the animals and you can see that in the treatment they provide.-Kim C - 9/29/16
Your professional office is filled with knowledgeable caring staff. We are so happy that you took Piper in so quickly and attended to her needs.-Lori C - 9/23/16
My experience at Petaluma veterinary hospital has been consistently great. My dog is given the best care and respect and the staff is always been very conscientious and accommodating. The office atmosphere is calm and inviting. - Deirdre B - 9/19/16
My dogs are a big part of my life and I want the best care possible for them I feel they get that here.- Jan T - 8/26/16
Always there for me and my three pets. The staff comforts me. Two years ago I used a walker. They sent an aide to take them to the exam room and back to the car.-Jacqueline B - 8/23/16Knowledgeable, courteous and caring veterinarians and staff are interested in making things work for clients and pets. They obviously love animals and understand the client’s relationship to them.- Christine D - 7/30/16
I am very happy with PVH and Dr. Titchenal. I loved his approach so much with my landlord's dog that I decided to make him the primary care provider for my own dog. Great veterinary care with competitive pricing.- Jessie M - 7/17/16
I just love the staff at Petaluma veterinary hospital! Everyone is always friendly and helpful, and I always get a good explanation of the care my pets will be receiving.
Christina S - 7/11/16
I loved the hospital location, architecture
The moment I walked in the door I was greeted with a smile from the staff and other clients. It seems like a happy place. Everyone was knowledgeable and so sweet to my big baby. Our life is so much better because of all of you. - Robin D - 5/28/16
They are always nice, sweet to my dog and very knowledgeable. The rates are great and I never feel like I am being gauged. Love them. Deena A - 5/6/16
The folks here care about two things: 1) your pet. 2) pet owners and helping them navigate taking care of a pet’s health, especially when the pet is entering its final season of life. Everyone at Petaluma Veterinary Hospital is great. - David A - 4/22/16
Dr Smith Purchased Petaluma Veterinary Hospital from Dr. T on 4/1/16