Four Reasons to Choose Petaluma Veterinary Hospital
Your Other Family Doctor - Your Veterinarian
Our Mission: provide high quality, comprehensive veterinary patient care along with exceptional client service.
Our Motto: treat every client like family and every pet as if it was our own.
1) AAHA-Accredited for 33+ years:Petaluma Veterinary Hospital has been AAHA Accredited since 1986. Accreditation from the American Animal Hospital Association is not mandatory. Consequently only 12-15% of all veterinary hospitals choose to hold themselves to a higher standard by going through the rigorous evaluation process required to become accredited. This distinction insures that your pet will get the highest quality veterinary care possible.
Every 3 years we undergo comprehensive on-site evaluations on approximately 900 standards of veterinary excellence. This was last done in February, 2019. Areas evaluated include quality of care, pain management, surgery, pharmacy, laboratory, exam facilities, medical records, cleanliness, emergency services, dental care, diagnostic imaging, anesthesiology, and continuing education.
AAHA Accredited hospitals are recognized as the finest in the industry and are consistently at the forefront of advanced veterinary medicine.
2) Decisions made with our clients:We know you want to be part of the process. To assist with diagnosis, our veterinarians will expain recommended tests and why they are of value. Then they will review with you test results, treatment options and costs. This way we can make decisions together.
Here is an actual client testimonial: "Dr. Smith took her time to find the exact location of my dog's injury (soft tissue v. bone) and advised of options and costs before further treatment. In spite of being very busy, they were able to x-ray without sedation, and go over results with me".
3) Low-stress Handling Techniques:
The “Fear Free” Certification Program teaches handling methods and protocols that provide calming environments for pets. Our veterinarians and staff understands your pet is scared, not mean, and we use low-stress handling techniques to remove much of your pet's fear . This leads to fewer anxiety triggers and a better experience for everyone.
4) Our Friendly Sign!!!!
Yes, we are the people with the friendly sign on Petaluma Blvd. N., across from the outlet mall. We change the sign every Monday to make you smile, maybe even laugh. We get letters, emails, and calls from people who love our signs. We think that having a bit of fun while working hard is ok. We hope you like them too.
PVH History Since 1946Serving Petaluma, Penngrove, Cotati, & Rohnert Park Since 1946.
Petaluma Veterinary Hospital was established in 1946 by Dr. John McChesney as the only practice on the west side. Over the years other owners managed and grew the practice. In 1985, Dr. Robert Titchenal became the sole owner and managed it for 31 years until it was sold to Dr Angela Smith in 2016.
Dr. Titchenal's philosophy was to keep abreast of the latest research, techniques, and equipment in veterinary medicine to insure that his patients received the best medical care possible. That"s why PVH became AAHA Accredited so many years ago.
Dr. Angela Smith, who worked with Dr. Titchenal for 15 years, purchased the practice in April 2016 and continues with the same philosophy.